Senior Product Designer & Design Lead
Felicity Courreges
I build the research practices, team systems, and cross-functional alignment that turn complex product environments into places where good design decisions become the default.
Eight years of designing data platforms, AI tools, and enterprise products across government, adtech, and martech -- from the French Ministry of Defense to high-growth SaaS. I lead teams, build research operations from scratch, and ship measurable outcomes in environments where ambiguity is the starting condition.
8+
years of product design
6
designers led through acquisition
72h → 15min
workflow transformation
SUS 90
best-in-class usability
26
government agencies researched
Featured Work
Case studies ordered for the 55-second review -- each led with outcomes, not process.
Leading Design Through an Acquisition
Built a complete research practice from scratch while leading 6 designers and achieving SUS 90 -- with zero missed deadlines during a corporate acquisition.
SUS 90
From 72 Hours to 15 Minutes
Designed workflow tools that cut report generation from 72 hours to 15 minutes (saving 1,000+ hours) and bid calculation from 5 hours to 1 minute (supporting $800K+ revenue).
72h to 15min
400+ Screens Across 22 Data Connectors
Designed the foundational data platform serving 500+ clients and 32,000+ accounts, achieving 8.9/10 usability and 100% task completion across 3 user roles.
400+ screens
Designing the First AI Brand Perception Tool
Created a product with no UX precedent -- 300 leads and 12 demos within 48 hours of launch, designed through structured testing with C-suite stakeholders across 4 countries.
300 leads in 48h
Research Orchestration Across 26 Agencies
Orchestrated enterprise-scale UX research across the French defense establishment -- 9 workshops, 100+ participants, 50+ reference site benchmarks -- while holding an apprentice title.
26 agencies
Multi-Product Research with European Methods
Ran concurrent research programs across two data products using 6 distinct methods including Bastien & Scapin ergonomic criteria, discovering a hidden workaround ecosystem.
6 methods
The Responsible Tech Thread
From my Master's thesis on dark patterns to the Center for Humane Technology certification to designing a carbon emissions calculator for digital advertising -- ethical design is not a checkbox for me; it is the through-line.
Read moreWhat I Do Differently
Infrastructure Builder
I do not just deliver designs -- I build the organizational systems that make research-informed design sustainable. At every company I have joined, I have created research portals, intake processes, methodology guides, and design brief systems that the team uses long after any single project ends. At Marigold, during a corporate acquisition, I built 13 process infrastructure artifacts from scratch: intake forms, a 14-page research fundamentals guide, feedback loop systems, and a 69-skill career development matrix for my team of 6 designers.
Research-to-Impact Pipeline
My first move is always to map the full system before touching a pixel. At the Ministry of Defense, I audited 26 agency sub-sites and benchmarked 50+ reference websites before proposing a single layout. At Marigold, a 60-page UX Foundation uncovered that 60% of first-time users failed the core task -- a finding that redirected the entire product roadmap. Systematic discovery is not perfectionism. It is how you prevent teams from shipping broken workflows.
Complexity Navigator
I operate well in environments that others find paralyzing: corporate acquisitions, fragmented data ecosystems, military bureaucracies, products with no UX precedent. For Share of Model, I invented new data visualization patterns because the product category did not exist yet. For J+Lake, I designed coherent experiences across 22 data connectors, 8 products, and 20,000+ daily jobs. I find clarity in complexity -- and I build the frameworks that help everyone else find it too.
Key Numbers
72h to 15min
Report generation time reduced for J+IQ, saving 1,000+ human hours in 5 months
SUS 90
Best-in-class usability score on Sailthru Folders feature
400+
Screens designed for the J+Lake enterprise data platform
26
Government agencies coordinated for Ministry of Defense research
6
Designers managed with zero missed deadlines during acquisition
300 leads
Generated by Share of Model AI tool in 48 hours at launch
Where I Have Worked
Zeta Global (formerly Marigold)
Interim UX Design Lead / Senior Product Designer
Jellyfish / BrandTech Group
UX Designer (functioned as Lead across 6+ products)
French Ministry of Defense
UX Designer (listed as Lead UX on project teams)
Paris College of Art
BFA Communication Design | Double Master's in Digital Strategy & Lead UX (ISEA)
What Others Say
Let's Connect
I am looking for a player-coach role -- Staff, Lead, or Senior Product Designer -- where I can combine hands-on design with team leadership and research practice development.
Navigate the Portfolio
Case Studies